Return

Returns

If you are not completely satisfied with a purchase, you can return your product with ease for 14 days from the date of receipt of your order. The product must be in its original condition and in its packaging. It must not have been used.


Pack the product so it can be protected during transportation and send it to our office:

19 Rue de la Pierre Levée 75011 Paris - France.

Note: The return fees are at the customer's charge.


Once we receive your return package, the product will be checked. If it meets the conditions of return, we will proceed with the creation of a credit note that can be used for any other future orders or refund.


Secured Payment

All your Make-Up Atelier transactions
are 100% secured

Quick Delivery

Shipping by Colissimo
4 to 6 days

Returns & Exchanges

You have 14 days
to return a product

Need help?

You can contact us from
Monday to Friday by e-mail