Terms of Sale


1 Glossary

Acceptance : Validation by the Customer of his order.

General Terms for Delivery : Refers to the present General Terms for Delivery described below.

Terms for Delivery : Refers to the General Terms for Delivery and specific conditions for delivery described on the www.makeupatelier.fr.

General Conditions of Sale : Refers to the General Conditions of Sale described below.

Conditions of Sale : Refers to the General Conditions of Sale and specific conditions for sale described on the www.makeupatelier.fr.

Customer : Web user who places a confirmed order, for his account or for that of a company, for Products on the www.makeupatelier.fr.

Legal Terms and Conditions of Use : Refers to the legal terms and conditions of use for the www.makeupatelier.fr.

Product : Products and/or services placed for sale on the www.makeupatelier.fr.

2 The Customer

The Customer will comply with the Conditions of Sale and Terms for Delivery of the Products as well as the Legal Terms and Conditions for Use of the www.makeupatelier.fr, governing the contractual relations between itself (individual or legal entity) and the M.A.P. in particular, upon purchase of a Product by the Customer on the www.makeupatelier.fr.

The Customer also agrees to comply with the Conditions of Sale and Conditions for Delivery for Products on the www.makeupatelier.fr when placing an order for Products by telephone at: 0148051640. Charges per minute for placing a telephone order are: coût d'un appel normal

The Customer of the www.makeupatelier.fr declares that they possess the competence and means necessary to subscribe to and access the services proposed by the M.A.P. and to make use of same.

3 Description of Products

The M.A.P. proposes the online purchase of Products on the www.makeupatelier.fr.

Photos of the Products on the www.makeupatelier.fr are illustrative.

The Products offered are described in greater detail on the pages of the www.makeupatelier.fr.

Rates for each Product are specified on the www.makeupatelier.fr, as well as applicable charges for their delivery to the address chosen by the Customer. The total cost of the selected Product, including applicable taxes [and delivery charges], is described on thewww.makeupatelier.fr and, in particular, reiterated at upon confirmation of the order placed by the Customer.

4 Order Confirmation

After having become familiar with the various products offered, their prices, Legal Terms and Conditions of Use and Terms for Delivery, the Customer may chose the Product(s) desired as well as their mode of delivery.

Upon placing his order, the Customer recognizes that he has made himself aware of the specific conditions of sale detailed on the pages of the www.makeupatelier.fr which describe the Product (denomination, price, brand, weight, quantity, color, size, technical specifications and usage warranties, etc.) and expressly declares acceptance of same without reserve or prejudice.

Upon order confirmation, the Customer may: - Modify his choices , 
- Reread, print and save the General Conditions of Use and General Conditions of Sale,
- Complete Acceptance of his order by clicking on the “Confirm your order” icon.

Acceptance confirms the Customer’s total acceptance without reserve of the present Conditions of Sale and Terms for Delivery of the www.makeupatelier.fr subject to overriding provisions confirmed in writing between the M.A.P. and the Customer.

Unless proven otherwise, the data provided by the Customer and registered by the M.A.P. will constitute proof of the contractual obligations and terms governing the relationship between the M.A.P. and the Customer.

Upon Acceptance, the Customer will receive an email order confirmation at the email address provided. This email will confirm receipt of the Customer’s order by the M.A.P. and will be billed accordingly.

En cas de commande anormalement importante en quantité d'un Client, la société M.A.P. se réserve le droit d'annuler cette commande et de contacter le Client pour l'en informer.

The M.A.P. reserves the right to confirm the Customer’s identity before delivery of the Product to the Customer.

The M.A.P. reserves the right to elect not to fill an order when the Customer placing it faces legal action for total or partial nonpayment of an order placed previously with the M.A.P.

5 Validity of information provided

The www.makeupatelier.fr Customer agrees to provide true, complete current information upon entering such data on the service registration form.

Should the opposite occur, the M.A.P. denies any responsibility for non-delivery, in whole or in part, of the Products ordered by the Customer.

6 Price

Product prices are indicated in Euros inclusive of all taxes. The value-added tax (VAT) rate used to make this calculation is indicated by www.makeupatelier.fr upon validation of the order by the Customer.

The M.A.P. reserves the right to change the prices and Products offered at any time, according to the procedure described in “Modifications to the General Conditions of Sale.” In any case, Products will be invoiced as per the Product prices posted at the time of order Acceptance.

7 Payment and Billing

Payment for Products ordered can be made by:
- Credit card (Visa or MasterCard) ;
- Paypal ;

The online payment service is secured but does not offer any supplementary insurance policy, particularly in the event of theft of the Customer’s credit card.

It is the Customer’s responsibility to verify the payment delivery form before Acceptance.

In any case, the M.A.P. cannot be held responsible for any problems or delays related to the operation of payment procedures.

Payments made online may not in any event be considered as deposits or advance payments.

8 Modification of the General Conditions of Sale

The M.A.P. reserves the right to modify or complete the present General Conditions of Sale as well as the extent of the service offer to the Customer detailed on the www.makeupatelier.fr.

These modifications will enter into effect upon their posting online on the www.makeupatelier.fr, with the understanding that the Product price charged will in any case be that posted at the time of Acceptance.

9 Delivery Service Providers

Subject to special stipulation, and as of the day of preparation of the order, the material Products ordered will be delivered on the Delivery Territory.

Shipping charges are not included in the Product prices posted on the pages of the www.makeupatelier.fr with Product descriptions. However, upon validation of the order, the price will include delivery charges related to delivery of the Product(s).

When the Customer places a concomitant order for several Products and these have different delivery dates, the order delivery date will be that of the latest date so that all the Products can be handled by a single delivery.

10 Confirmation of the delivery date and address for delivery

Upon direct payment confirmation for an online order, the Customer will be advised by email of the shipping and/or delivery date as well as confirmation of the address for delivery.

The previously announced delay can, in exceptional circumstances, be postponed due to stock shortages.

In the event of a delay in shipment, an email will be sent by the www.makeupatelier.fr to the Customer.

In accordance with legal provisions, should a delay exceed the date initially anticipated for delivery, the Customer benefits from the possibility of cancelling his order within a reasonable time period, provided the Product is returned in its original complete condition to the M.A.P..

11 Absence of any responsibility related to delivery, in particular in the following instances

- Return of the package due to an address error or an incomplete address. The package may be reshipped upon payment of supplementary shipping charges.
- Return of the package due to failure to retrieve the package from the delivery service provider. A new package can be shipped upon the Customer’s request, subject to payment of a new bill at the Customer’s expense.

12 Complaints

The ownership of the material Product(s) is transferred upon acceptance of delivery. It is the Customer’s responsibility to verify the package upon receipt, and to make all proper reserves and complaints that seem justified to the delivery service and to indicate them on the delivery slip attached to the package. If the Product(s) delivered do not conform in kind or quality to the specifications indicated on the delivery slip, the aforementioned reserves and complaints must then be addressed to the M.A.P. by registered mail, with acknowledgement of delivery in the 48 hours following receipt of the Product(s), by joining the package concerned without exception. At the end of this period, no complaint will be considered.

In the event of the Customer’s absence when the scheduled delivery was made, the Customer must refer to the conditions for each of the delivery service providers to determine what procedures to follow to recuperate his Product, and if the delivery service does not respond, the Customer may contact the M.A.P..

13 For Products purchased and shipped outside Territorial France and the island of Corsica

Products on the www.makeupatelier.fr are manufactured and distributed in conformity with the French legislation in force. The M.A.P. can in no way be held responsible in the event of nonconformity with the legislation in force in the jurisdiction where the Product is shipped.

14 Right of withdrawal

In accordance with the provisions of the Consumer Code, the Customer herein qualified as a consumer has a 7-day deadline from receipt of the material Products to exercise his right of withdrawal with regard to the M.A.P., without having to provide any justification, nor pay a penalty.

With regard to material Products, the return shipping expenses are only pre-paid for Europe. For all other countries, the expenses of return are chargeable to the customer.

With regard to material Products, the products must be returned in a condition allowing for them to be remarketed. By exception, the right of withdrawal cannot be exercised for personalized Products, for perishable Products, for audio or video recordings and for computer programs whose seal is broken by the Customer.

15 Validity of all the contractual clauses

Should one of the clauses of these Terms of Use and Legal Information be declared null or void, all the other provisions of this document remain valid and applicable.

16 Applicable law – Attribution of jurisdiction

The general conditions of sales of the www.makeupatelier.fr site are governed, interpreted and applied under French law. The French version of the general conditions of sales should prevail on versions drafted in other languages.

Only the Court of Tribunal de commerce de Paris will have competency to hear any disputes between www.makeupatelier.fr and another professional relating to the general conditions of sales, the terms for delivery and their implementation, particularly their validity, interpretation, execution, cancellation and consequences.

The Court mentioned on general conditions of sales prevails on the court of conditions of use in the event that they are different.

In this document, the masculine gender designates both sexes with no discrimination intended, and is used only to facilitate reading.

17 Last Update


These general conditions of sale have been created through the website www.mentions-legales.fr - copyright Diagnostic et Formation - all rights reserved. Version 6.1

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